Shift: Frequently Asked Questions

If you can't find what you're looking for, feel free to reach out to us at info@shift.bz
What is Shift?
Shift GmbH is a German company that provides CNC-machined parts and machining service for customers in the European Union. We use proprietary IT solution to select which CNC partner within our own cooperation network has the right machines, the necessary experience and the free capacity to deliver in time.
How much does it cost to use Shift?
We don't charge any fees for our service. All customer pays is the part price.

For CNC parts purchasers

Does Shift manufacture my parts?
No. We don't posses any CNC machines. Instead we have the largest CNC machining provider network in Europe. It gives our customers access to hundreds of CNC machines in qualified and audited workshops with free capacity all over Europe.
Where will my parts be manufactured?
We built and keep developing the network of CNC workshops in Europe, therefore all our providers are located in European Union.

Our ambition is bringing manufacturing orders back to Europe.
How does Shift achieve attractive prices for CNC machining?
Shift relies on CNC machining workshops all across the European Union with long tradition of contract manufacturing, highly educated workers and the most modern machines. Untapping this pool of CNC workshops enables us to secure lasting economical advantage to our customers.

Request your offer for CNC-machined parts here.
How can Shift offer a better lead time than my neighbour machine workshop?
Shift's network monitors the free machine time at the network members. For every order we select relevant machine workshops with free capacity right now.

Request your offer for CNC-machined parts here.
How does Shift protect customers' intellectual property?
We take it very seriously. Every drawing, sketch or picture you upload to our system is kept completely secure. We use state-of-the-art security algorithms. Traffic at our website is secured by SHA-256 algorithm with RSA encryption.

Once your order is placed, only the provider that actually manufactures your part has access to the part drawing. All CNC workshops in our network are under contract to protect your IP. If you require a non-disclosure agreement, please send your request to info@shift.bz
Can you design a part according to my specifications?
No. We work based on customer's designs. However, if we discover a problem with manufacturability of your design, we come back to you with an advice how to fix it.
In what materials can you make parts?
Shift can manufacture parts in all typical sorts and alloys of metals, for example stainless steels 1.4404, 1.4301, duplex and superduplex grades and carbon grades, such as 1.2436. Cast iron is also possible.

We also provide parts in aluminum, bronze, copper and other metals.
What CNC-processing can you provide?
Our network partners provide virtually all type of CNC-operations and technology to manufacture the parts according to your specifications. The most typical are milling, boring, grinding, polishing. In addition, our partners perform the required technological and preparatory operations, such as cutting, hardening, chrome plating and so on.

In case of larger and more specific requirements, parts are first produced as castings by a foundry with parts-specific moulds fabricated for this particular order. Then the castings are CNC machined at a workshop.

We plan to expand the portfolio of offered processes and operations to 3D printing , sheet metal and non-metal parts machining in the near future.
How long will I have to wait to get an offer?
We aim to provide offers for CNC machined parts within 24 hrs. When we work on an offer, we analyze the properties of the metal, the manufacturability of the design, the required properties of the surface and the part body and other technological factors. We also take into account the desired delivery term and the quantity required. Some technological requirements demand further clarification with the customer - in such cases an offer might take longer to issue.
What kind of drawings do you need to make an offer?
We are happy to accept drawings or 3D models in the most popular standards of the industry. But even if all you currently have is a sketch or picture of the part you want and no drawing yet - that is not a problem, we will be able to have a look at it and provide a price estimate.
Do you control the quality of the parts?
Yes, we do have internal quality control procedures at the sites of our partners. If you require quality control reports - please specify the control procedures you need in your enquiry. Typically, the control procedures could be supported by material certificates, conformity certificates, reports of inspections. Please make sure to specify the quality control procedures before placing the order - introducing them once the production has been started is very difficult.
What about the delivery costs?
Unless specified otherwise, we offer the parts on the basis of EXW Goessnitz, Germany. Please specify your transport requirements in the enquiry - we are able to accommodate most delivery options within the EU.
I don't represent a company, I am a private person, can I also order a part with you?
Yes, placing the order as a private individual is also possible. Please send us your enquiry and we will discuss the details of payment and delivery with you.
Do you have technical limits of what you can manufacture?
We are constrained by the limitations of our cooperation partners only, but we have not faced these limits yet. Typically, parts of up to 1 ton in weight are possible without any restrictions.
What industries do you serve?
We supply all industries, in which metal parts are required. Predominantly, it is machine building of all sorts; automotive, including trucks and commercial vehicles; railroad equipment; aerospace; energy and oil&gas; power generation etc.

If you have any questions whether we can be of use in your particular application - please contact us and we will try to help you.
How can I pay?
We accept payments via bank transfer. If you prefer other payment method, please contact us to clarify first.

For CNC workshops

What are the benefits of joining Shift network for a CNC workshop?
Basically, Shift acts as an external sales team for our providers - we bring them CNC machining orders. For free. We do not bother our partners with multiple fruitless enquiries - workshops receive firm orders from us and have the choice whether to accept it or not.

Shift helps workshops to increase utilisation of their CNC machines by sending them orders from countries and customers they could not serve before.

You can enroll to Shift network of European CNC workshops here.
Does Shift require any certification from a workshop to join your network?
Most of the CNC workshops in our network have ISO 9001 certificate. However, this is not a mandatory condition. Some orders though may require specific certification. During CNC workshop enrollment we collect all necessary information about provider capabilities, experience and certification.
Being a part of Shift network, do I have to accept every order sent to me?
No. You always have the right to pass. But if you reject an order, we need to know why, so that in the future we send you more relevant orders.